Information We Collect

When you reach out about corporate flower designs or gift services, we gather information you submit willingly. This covers your name, company name, email address, phone number, delivery locations, and specific requirements for your floral needs. We also collect payment data during orders, though it is processed securely through our payment partners.

For our corporate clients, we may collect additional business details such as company registration information, preferred delivery schedules, and budget requirements. This helps us deliver a service that is tailored to your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device details, and how you navigate through our site. We use this data to enhance website performance and understand how clients discover our services.

How We Use Your Information

We utilize your personal information mainly to fulfill flower orders and deliver exceptional customer support. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

SmallHarborBag respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obliged to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational safeguards to shield it. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.

While we uphold strong security practices, no method of internet transmission is completely secure. We continually update our security measures to defend against evolving threats.

Your Privacy Rights

You have important rights regarding your personal information. Depending on applicable laws, you may be entitled to access, correct, delete, or limit the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only for as long as it is needed to deliver our services and meet legal obligations. Retention periods vary based on the type of information and the purpose for which it was gathered.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies assist us in remembering preferences and evaluating site performance.

You can manage cookie preferences via your browser settings. Keep in mind that turning off some cookies could impact site functionality. For more details on how we handle cookies, consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party sites or services. This privacy policy covers only SmallHarborBag and our site. We are not liable for the privacy practices of external sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. If substantial changes occur, we will revise the "Last Updated" date at the top of this policy.

We invite you to periodically review this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.